Good Subscription Agency | Shopify Retention Services By Andriy Rudnyk

retention = profit = growth.

Grow Subscription MRR and feel good about it.

I help Shopify brands develop and implement a customer-centric subscription strategy that actually improves LTV, Churn, and subscriber counts.

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Why be GOOD?

BECAUSE IT PAYS OFF IN DOLLARS & KARMA.

Happy subscribers are hyper-profitable.

Every single month you are churning your most profitable customers, while you were looking for new ones. It costs 5x more to sell to a new customer than it does to an existing one.

Subscriber LTV & feedback are key to growth.

Subscribers not only spend 3-4X more than a one-time customer, but they are also 6-10X more profitable, which results in cashflow to drive even more subscriber acquisition.

Subscribers require a special relationship.

You can’t expect to install an app, and have a successful subscription program. You need a dedicated, good retention strategy.

There are no "hacks" in relationships.

Good subscription brands understand that a long term relationship with a subscriber is only possible with transparency, accommodating flexibility, and occasional pampering.

Results

200% MRR Growth Increase in 90 Days

https://sea2table.com/

Shopify Plus

Subscription App Matchmaking, Recharge migrated to Awtomic App & build-a-box implementation.

48% LTV Increase

https://rizzihome.com

Shopify Plus

Bold Subscriptions migrated to Awtomic App & Retention 2.0 implementation.

25% Subscriber Conversion Increase

https://dwelldifferently.com/

Shopify Plus

Bold Subscriptions migration, membership CRO.

210% MRR Increase

https://fjordreview.com/

Shopify

Subscription app matchmaking, digital subscription setup on Recharge, Retention 2.0 implementation..

47% Churn Reduction, 67% AOV Increase

https://magicdelivered.co/

Shopify

Monthly to quarterly fulfilment migration, Retention 2.0 Implementation, Membership program implementation.

What You Get

Proven Subscription Expertise, On Demand

Subscription Strategy, Personalized

We dive deep into your brand data to understand your highest LTV cohorts, and define a subscription Retention & LTV strategy personalized to your product and your subscribers.

Specialized Implementation Team

We supplement your team with a dedicated team of Shopify designers, developers and Klaviyo marketers to implement strategies fast.

Fractional Flexibility

Get subscription strategy & implementation services without a need for a full-time retention hire or contracts.

Optimizing All

Services & Pricing

Subscription Improvement Projects

from $3,250

Projects for Subscription CRO, Turn-Key Subscription App Migrations, and Churn Improvements

You Get

Subscription Strategy Audits

Site Design, Development, Email Marketing

Weekly Project Deliverables

Slack Channel Access

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Retention 2.0

from $5,950

/ Month

Done-For-You 6-Mo. Retention Overhaul

You Get

Phase 1: Strategy Defined

Phase 2: 5 Months of Implementation

Team Project Management

Design, Development, Email Marketing

Weekly Loom Progress Updates

Bi-Weekly Meetings

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GOOD Subscription Widget App

$19.99

/mo

No-brainer upgrade for your existing subscription app.

You Get

Highly Customizable Subscribe & Save Widget

Works With Your Existing Subscription App

A/B Tested to Convert More Subscribers

Upsell Pre-Paid Subscription Plans

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Retention 2.0 Program

Subscriptions are your new top priority but you don't know where to start? Retention 2.0 is the overhaul you're looking for.

- Acquisition KPIs
- Retention KPIs
- Subscriber lifecycle audit
- Subscription App setup audit
- Email setup audit
- CS setup audit
- RMA setup audit
- Referral & Loyalty audit

- Top 20% LTV cohort created
- Subscriber survey sent
- Survey analyzed
- Subscriber phone interviews
- Review data mining
- Ideal Subscriber Persona™ Defined
- Retention Strategy Finalized
- "Quick Wins" list for team

- Subscription app migration if needed
- Dunning optimization
- Cancelation flow optimization
- Post-cancellation survey optimization
- Winback optimization
- Post-purchase upsells
- Customer Account optimization
- Subscriber Portal optimization
- "One-time customer" upsells & subscription opt-ins
- Upcoming order upsells & upsell flows created
- Upcoming order notification optimization
- Email/SMS onboarding flow setup & optimization (w. split tests)
- First Unboxing experience optimization
- On-site onboarding content optimization (subscriber training pages etc)

- Product feedback collection
- Customer Support email & chat optimization
- FAQ/Knowledge base optimization
- Returns Management optimization
- Review collection improvements
- Gifting optimization
- Referral optimization
- Loyalty optimization
- Community optimization